Can You Negotiate With Carvana or CarMax When Selling a Car?
Written By
Lewis C. Smith
Published
Jun 16, 2024
When selling your car, choose between Carvana and CarMax for a seamless experience. Learn how to negotiate effectively with these top platforms.
The Selling Process: Carvana & CarMax
At CarOracle we frequently get asked by clients if we work with CarMax or Carvana and whether their prices or offers to purchase a vehicle are negotiable. The quickest answer is that as an auto broker we don't work directly with CarMax or Carvana, but let's delve deeper into how selling a car to them can still be used in a negotiation and benefit you, the consumer.
Carvana and CarMax have streamlined the process of buying and selling used cars to provide a quick and straightforward experience. CarMax sells nearly 800,000 used vehicles per year to consumers with another 550,000 vehicles sold via their wholesale auctions. In many cases, the 550,00 vehicles that they sell via their wholesale auctions are vehicles that they purchased from consumers, but do not want to sell through their stores. Carvana purchased wholesale auction provider Adesa and therefore they have an outlet to sell cars which they acquired but don't want to sell through their brand.
Both organizations enable the consumer to initiate the selling process online. A consumer inputs their vehicle's details, receives an offer within minutes. If you accept the Carvana offer, they will arrange to pickup the vehicle or drop it off at one of their Car Vending Machines locations. If you accept the CarMax offer, you will be asked to bring the vehicle to one of their locations.
In both cases, the offers are contingent upon a vehicle inspection and this is where there can be some adjustment in the offer price. Even consumers who have answered all of the questions about their vehicle accurately, might find their offer adjusted, once the vehicle is inspected in person. This part of the process is a little more subjective and can create some anxiety in the consumer, particularly if they already made commitments based upon the original offer price.
This is why our first recommendation is to take the vehicle to a CarMax location for the inspection and initial offer as a first step. It removes some ambiguity as to what amount the consumer can expect. The convenience of an online offer is appealing, but if are looking for a greater amount of certainty in the offer, starting with an in-person appraisal from CarMax is beneficial.
Both Carvana and CarMax adopt a no-haggle policy for buying and selling. Their prices are fixed, which removes the traditional negotiation process from the equation. The intent of this approach is to promote transparency and simplify the process by eliminating potential negotiation stress. In fact, having these fixed offers allows you to easily compare offers from different sources without making assumptions about possible negotiation outcomes.
However, a Carvana or CarMax offer does empower you, should you desire, to negotiate with other dealers who want your vehicle. How can you find other dealers who might want to purchase your vehicle and beat your CarMax of Carvana offer? Use AutoTrader.com, Cars.com or CarGurus to find dealers that are selling cars similar to yours and call and ask for the Used Car Manager or Sales Manager and just simply share that you are interested in selling your car, and that you have an offer from CarMax or Carvana and you noticed they sell similar vehicles, so you were curious if they can beat your current offer. You might need to make 5 calls, but all it takes is one dealer to raise their hand and beat your offer and you have made more money on your vehicle, and have greater confidence that you got the most you can for your car, short of selling it via Private Party.
This becomes a win-win scenario. You get more for your car and chances are the dealer purchased your vehicle for less than they would have had to pay at a used car auction, after accounting for the auction fees and transportation expense etc.
Other Platforms to Consider
Another tactic to maximize your offer is to compare offers from multiple sources. In addition to Carvana and CarMax, consider Driveo, Kelley Blue Book Instant Cash Offer, AutoNation, and TrueCar. Comparing these offers helps you gauge the market value of your car and identify the best deal.
Presenting your vehicle in its best light can also enhance the offer. Accurate descriptions and high-quality photos showcasing a clean, well-maintained vehicle can positively impact the price.
Handling Existing Loans
If your car still has an outstanding loan, the dealer buying your car will need to pay off the loan to secure the title for reselling. For instance, if you sell your car for $15,000 and have an outstanding loan of $10,000, the dealer should give you a check for $5,000 and send the remaining $10,000 to your bank to clear the loan. However, it's crucial to follow up with your bank to ensure the loan is paid off in a timely manner.
Concluding Thoughts
While selling your car to Carvana or CarMax offers convenience, the price is non-negotiable. If you're looking for the ability to haggle over the price, an auto broker might be a suitable alternative. Auto brokers, like CarOracle, can help you navigate the car selling process and potentially secure a better deal. Moreover, if you find a buyer who plans to keep the car as part of their inventory, the vehicle might be worth more than standard auction values
For more insights into car valuations, check out this in-depth article on Understanding Kelley Blue Book on CarOracle.